In connection with your use of the Services, you may provide personal
information to us in various ways. The types of personal information we obtain
include:
contact information (such as name, email address, shipping address and instructions, postal
code, telephone number, and personal ID);
login credentials to create an account on the Services (such as email
address and password);
information contained on your social media public profile, to the extent you
decide to create an account on the Services using your social media account;
information you choose to submit on your personalized public profile “My
Page”, including web address name, user name, photograph, links to your
social media accounts and any other information you choose to submit on the
“Page Description” section of your “My Page”;
user generated content related to product reviews, comments, questions and
answers;
payment information, such as name, billing address, account number, and
payment card details (including card number, expiration date and security
code) for payments processed by us. To the extent any payments are processed
by any other third parties such as PayPal or Apple Pay, then the privacy
policies of those parties shall govern such information;
bank account and tax information related to any company programs that may
offer customer payouts (such as Rewards program);
order history, including information about products purchased or viewed on
the Services;
details you provide through contests, sweepstakes and surveys;
social media information, such as social media handles, content and other
data shared with us through third-party features that you use on our
Services (such as apps, tools, payment services, widgets and plugins offered
by social media services like Facebook, Google , Instagram, LinkedIn,
Pinterest, Twitter and YouTube) or posted on social media pages (such as our
social media pages or other pages accessible to us);
other personal information contained in content you submit on the Services,
such as through our “Contact Us” feature or other customer support tools;
and
Country/region and language preference based on mobile device settings
and/or IP;
IP address, device, operating system, and browser information that we
detect.
You are not required to provide this information but, if you choose not to do
so, we may not be able to offer you certain Services and related features.
How We Use The Information We Obtain
We will use the information we obtain through the Services as needed to
fulfill our contractual obligation to provide you with the products and
services you request and to deliver products ordered (including, but not limited
to, transportation and customs clearance through related third party service
providers).
We also will use the information we obtain through the Services if we have a
legitimate interest to do so, including to support the following functions and
activities:
establishing and managing your account;
communicating with you about your account or transactions and sending you
information about features and enhancements;
processing claims in connection with our products and services, and keeping
you informed about the status of your order;
managing our Rewards and loyalty programs;
posting your product reviews and managing our Reviews program;
improving and customizing your experience with the Services, including
providing recommendations based on your preferences;
identifying and authenticating you so you may use the Services;
marketing our products to you and providing you with promotions, including
special deals, coupons, discounts and chances to win contests;
communicating with you about, and administering your participation in,
contests, sweepstakes or surveys;
responding to your requests and inquiries and providing customer support, such as through our chatbot or other customer support tools;
operating, evaluating and improving our business (including developing new
services; enhancing and improving our Services; managing our communications;
analyzing our user base and Services; performing data analytics and market
research; and performing accounting, auditing and other internal functions);
protecting against, identifying and preventing fraud and other criminal
activity, claims and other liabilities;
communicating with you about changes to our policies.